Optimizing Email Deliverability Rates

Optimizing Email Deliverability Rates

December 25, 202324 min read

Email deliverability is a crucial aspect of any marketing strategy, as it determines whether your messages reach your target audience. It involves understanding the factors that can affect the delivery of emails, such as sender reputation, engagement rates, and list management practices. By optimizing your email deliverability, you can ensure higher open rates, better engagement, and ultimately, stronger relationships with consumers.

One of the main challenges in optimizing email deliverability rates is navigating the complex world of spam filters and email authentication protocols. Employing best practices to maintain the quality of your email list and monitoring your sender reputation can be a significant factor in improving overall deliverability. Additionally, crafting compelling subject lines and thoughtful content can help capture your audience’s attention and steer clear of spam filters.

Key Takeaways

  • Enhance email deliverability by optimizing sender reputation, engagement rates, and list management practices.

  • Overcoming spam filters, understanding email authentication, and employing best practices contribute to improved deliverability rates.

  • Compelling subject lines and well-crafted content can help avoid blacklists, reduce bounces, and increase overall engagement.

Understanding Email Deliverability

Email deliverability is a crucial aspect of your email marketing campaigns. It refers to the ability of your emails to reach the recipients' inboxes without being marked as spam, blocked, or bounced back. To ensure optimal email delivery, understanding and improving your email deliverability rate is essential.

The email deliverability rate represents the percentage of sent emails that successfully reach the recipients' inbox. To calculate your deliverability rate, divide the total number of emails received in inboxes by the total number of emails sent, and multiply it by 100.

Aiming for a high deliverability rate is crucial because it directly impacts the success of your email marketing efforts. In general, it is recommended to reach a deliverability rate between 85% and 95%, but keep in mind that each business is unique, and the ideal number may vary.

To improve your email deliverability, consider the following factors:

  • Sender reputation – Establishing a good sender reputation with Internet Service Providers (ISPs) is crucial for ensuring that your emails reach their intended recipients.

  • IP reputation – The reputation of your sending IP address plays a critical role in determining whether your emails are delivered to the inbox or marked as spam.

  • Email authentication practices – Implementing email authentication methods, such as SPF, DKIM, and DMARC, can improve your deliverability by proving to ISPs that your emails are legitimate.

  • Email sending frequency and volume – Sending a consistent number of emails at regular intervals helps maintain a good reputation with ISPs and avoids suspicion of spamming.

  • Number of spam complaints – High complaint rates can harm your sender reputation and adversely affect your deliverability.

By focusing on these factors and consistently monitoring your email campaigns, you can ensure better delivery rates and make the most of your email marketing efforts. With a confident and knowledgeable approach, your email deliverability can become a driving force behind the success of your campaigns.

Email Deliverability Best Practices

To optimize your email deliverability rate, it's essential to follow some best practices. These tactics will help ensure your emails reach the recipients' inboxes and avoid being marked as spam or landing in the spam folder.

First, authenticate your email program. By setting up proper authentication protocols such as SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance), you demonstrate to ISPs that your emails are legitimate and authorized to send on your behalf. This helps establish a positive sender reputation and increases the likelihood that your emails will be delivered to the inbox.

Next, maintain a clean email list. Regularly updating and removing invalid, bouncing, or unengaged email addresses can improve your sending reputation and deliverability rate. Make sure to allow recipients to easily unsubscribe from your mailing list, as uninterested subscribers may mark your emails as spam, which can harm your reputation.

Additionally, create engaging and relevant content for your recipients. This includes personalizing emails, using a clear and concise subject line, and providing valuable information. Improving engagement can lead to higher open and click-through rates, which are crucial factors for ISPs when determining email placement.

It's also important to test your emails for proper rendering on various devices and platforms. Make sure your emails are mobile-friendly, as a significant portion of email opens happen on mobile devices. Check your email's layout, images, and links for any issues that may affect the recipient's experience.

Finally, monitor your email performance metrics to identify any potential issues that may be affecting your deliverability. Keep an eye on bounce rates, spam complaints, and engagement metrics like open and click-through rates. By monitoring these statistics, you can identify trends and areas for improvement, helping you optimize your email program for better deliverability.

By incorporating these email best practices into your strategy and staying informed about current email deliverability guidelines, you'll increase the chances of your emails reaching their intended recipients, enhancing the overall effectiveness of your email campaigns.

Sender Reputation and its Impact on Deliverability

Achieving optimal email deliverability rates is crucial for your email campaigns' success. One significant factor affecting your email deliverability is your sender reputation. Understanding how sender reputation impacts deliverability and how to optimize this reputation can significantly enhance your email marketing efforts.

Your sender reputation is like your unique email identity, often based on factors such as your IP address and domain reputation. It reflects your email sending practices and the feedback you receive from your recipients 1. A good sender reputation increases the likelihood of your emails reaching the recipient's inbox and boosts your email campaign's overall effectiveness.

There are many factors that can influence your sender reputation. One is your sender score, which rates your email sending practices on a scale of 0 to 100. A higher sender score implies better trust and credibility within the email sending community. Maintaining a good IP reputation and domain reputation is vital to achieving a high sender score. Doing so will subsequently result in a better sender reputation and improved deliverability.

To optimize your sender reputation and enhance email deliverability, consider the following strategies:

  • Monitor your sender score: Regularly check your sender score to stay aware of any changes or potential issues. This vigilance enables you to take prompt corrective actions.

  • Authenticate your domain and IP address: Implement email authentication protocols, such as SPF, DKIM, and DMARC, to establish credibility with mailbox providers and improve your reputation.

  • Maintain a clean email list: Remove hard bounces, spam traps, and invalid email addresses, as they can negatively impact your reputation. A hygienic email list is essential for improved deliverability.

In summary, your sender reputation is a crucial element in determining your email deliverability rates. By focusing on maintaining a good IP and domain reputation, monitoring your sender score, and employing best practices in email marketing, you can foster credibility and trust in your email campaigns—ultimately achieving greater success in reaching your recipients' inboxes.

The Importance of Engagement in Email Deliverability

Engaging your audience through email campaigns is crucial for maximizing email deliverability rates. When recipients interact with your emails by opening them, clicking links, and replying, it signals to mailbox providers that your content is valuable and relevant. This consequently improves your sender reputation and increases the likelihood of your future emails reaching the inbox.

To measure engagement, it's important to keep an eye on key metrics, like open rate and click-through rate. The open rate measures the percentage of recipients who opened your email, while click-through rate refers to the percentage of recipients who clicked on at least one link within the email. Together, these metrics help you identify the overall engagement rate of your email campaigns.

If you notice a low open rate, it may be due to factors such as the subject line, sender name, or email time. To boost engagement, consider using enticing subject lines, clearly identifiable sender names, and experimenting with sending times. Crafting high-quality content that is relevant and interesting to your audience is another strategy that can help improve your open rates.

On the other hand, a low click-through rate may indicate that your email content and call-to-actions are not persuasive enough or not well-aligned with your audience's interests. Using well-designed emails, personalized content, and clear calls-to-action can enhance your click-through rate and overall engagement.

Remember that consistently maintaining a high level of engagement with your emails is crucial for optimal deliverability rates. By focusing on creating valuable content and closely monitoring your recipients' engagement rates, you can ensure that your messages have a better chance of reaching their intended inboxes.

Email List Management and Hygiene

To optimize your email deliverability rates, it's essential to give proper attention to email list management and hygiene. By maintaining a clean and organized email list, you can improve your sender reputation, open rates, and ultimately, the success of your email marketing campaigns.

First and foremost, start with a double opt-in process for your subscribers. This ensures that everyone on your list genuinely wants to receive your emails and has provided a valid email address. A double opt-in requires users to confirm their subscription through a follow-up email, reducing the likelihood of spam complaints and hard bounces.

List hygiene plays a vital role in the deliverability of your emails. Regularly remove invalid email addresses from your list to avoid sending messages to non-existent inboxes. This can be achieved by monitoring bounce reports and implementing email validation services. According to Keap, thorough list hygiene can improve your email deliverability and ensure your messages reach the intended recipients.

It's also important to segment your email list based on engagement, interests, or preferences. Doing so allows you to send targeted content to each group, increasing the likelihood of engagement and decreasing the chance of unsubscribes. Personalize your emails to make them more relevant to your audience and keep them interested in what you have to offer. This can be as simple as adding the recipient's name in the subject line or as advanced as tailoring content based on prior engagement.

In summary, maintaining good email list management and hygiene practices is key to optimizing your email deliverability rates. By using a double opt-in process, cleaning your list of invalid email addresses, and segmenting your list based on engagement and interests, you can improve your sender reputation and achieve better results from your email marketing efforts.

Understanding and Maneuvering around Spam Traps and Filters

In order to optimize your email deliverability rate, it is essential that you have a clear and comprehensive understanding of spam traps and filters, and how to maneuver around them. Spam traps and filters are designed to protect recipients from unwanted emails, but even legitimate businesses can sometimes face issues with their emails being caught in spam filters or triggering spam traps.

Spam traps are email addresses used by anti-spam organizations, ISPs, and blocklist operators to identify and monitor spam senders. These traps come in several forms, such as primitive traps, recycled traps, and untouched or empty traps. To avoid spam traps, it is crucial that you keep your mailing list clean and up-to-date, regularly removing inactive or unengaged subscribers.

Filters, on the other hand, are algorithms used by email clients to sort incoming messages into various folders, including spam folders. These filters often consider several factors such as sender reputation, authentication, and the quality of email content.

To avoid being treated as spam by these filters, you should focus on:

  • Maintaining a good sender reputation: Send emails only to recipients who have opted-in to receive your content, and always include an easy way for them to unsubscribe from your mailing list.

  • Authenticating your sending domain: Use email authentication techniques like SPF, DKIM, and DMARC to show that your messages are legitimate and authorized.

  • Crafting high-quality content:Ensure your email copy and design avoid spam trigger words or phrases, overly promotional language, and excessive use of images or links.

By keeping these points in mind and regularly monitoring and adjusting your email campaigns, you can work towards avoiding spam traps and filters, improving your overall email deliverability. Remember, it is important to stay informed of any changes in email best practices and to continually enhance your email marketing strategy to achieve the best results for your business.

Decoding Email Authentication

Email authentication plays a crucial role in improving email deliverability rates. By properly implementing authentication protocols, you increase the chances of your emails landing in your recipients' inboxes rather than being marked as spam. In this section, we will discuss three essential email authentication protocols: SPF, DKIM, and DMARC.

Sender Policy Framework (SPF) is an email validation system designed to prevent email spoofing. It verifies that an email claiming to come from a specific domain is indeed sent by an authorized mail server from that domain. To implement SPF in your email infrastructure, you need to create an SPF record in your domain's DNS settings. The record lists all the mail servers authorized to send emails on your behalf. When receiving mail servers check your SPF record, they can confirm whether the email is legitimate.

DomainKeys Identified Mail (DKIM) is another protocol that helps in email authentication. It uses cryptographic signatures to confirm that the email content has not been tampered with during transit. By signing your emails with DKIM, you provide a digital fingerprint that receiving mail servers can verify. To use DKIM, you must generate a private and public key pair. The private key is used to sign your emails, while the public key must be published in your domain's DNS records.

Domain-based Message Authentication, Reporting, and Conformance (DMARC) is an email authentication protocol that unifies the SPF and DKIM authentication mechanisms. It helps protect your domain from fraud, phishing, and spoofing attempts. Implementing DMARC adds an extra layer of protection to your email strategy, providing clear instructions to receiving mail servers on how to handle emails that fail authentication checks. To set up DMARC, you need to create a DMARC policy record in your domain's DNS settings, specifying the authentication requirements and reporting preferences.

In conclusion, implementing email authentication protocols such as SPF, DKIM, and DMARC is essential for optimizing email deliverability rates. By properly setting up these mechanisms, you ensure that your emails reach your recipients' inboxes while also protecting your domain from fraud and impersonation attempts. Remember, a confident and clear email infrastructure is critical in maintaining the trust of your audience and enhancing your overall email marketing success.

Optimizing Subject Lines and Content for Higher Delivery Rates

In order to boost your email deliverability rates, it's crucial to optimize both your subject lines and email content. A well-crafted subject line and high-quality content will not only engage your audience but also improve your email sending reputation, increasing your chances of reaching the inbox instead of getting stuck in spam filters.

Firstly, pay attention to the length and clarity of your subject lines. Short and concise subject lines are more likely to capture your readers' attention. Aim for a subject line that is under 50 characters, as longer ones might get cut off on certain devices or email platforms. Also, avoid using ALL CAPS or excessive punctuation, as these can trigger spam filters and decrease your deliverability.

Personalization is key when it comes to crafting effective subject lines. Use your recipient's name or other relevant information to create a more tailored experience. This will make your emails feel more personal and engaging, encouraging your recipients to open and interact with your content.

Quality content is a vital factor in improving email deliverability. Ensure your email content is relevant to your target audience, easy to read, and free from errors. Make use of proper formatting such as headings, bullet points, and bold text to break up your content and provide a clear structure. Moreover, avoid using spammy phrases, excessive promotional language, or overly sales-oriented content, as these can trigger spam filters and negatively impact your delivery rates.

Another crucial factor in optimizing your email content is including a clear call-to-action (CTA). A well-designed CTA encourages your readers to take the desired action, boosting engagement rates and contributing to a positive email sending reputation. Ensure your CTA stands out within the email and is easy to locate and click.

Lastly, always test your email before sending it. Check how it appears on different devices and email clients, ensuring consistency and readability. Additionally, review your analytics regularly to understand what types of subject lines and content resonate best with your audience, and adjust your strategy accordingly.

By following these guidelines, you can effectively optimize your subject lines and content to improve your email deliverability rates and overall email marketing success.

Techniques to Avoid Blacklist and Improve Delivery Rates

In order to avoid being blacklisted and improve your email delivery rates, there are several key techniques you should consider implementing. These tactics will ensure your emails have a better chance of reaching your target audience, while maintaining a healthy sender reputation.

First, it's essential to authenticate your email domain. This will help prevent impersonation, which is one of the quickest ways to damage your sender reputation and end up on a blacklist source. Use protocols like SPF, DKIM, and DMARC to authenticate your domain, which increases the legitimacy of your emails in the eyes of ISPs.

Second, monitor your sender reputation. Your reputation is crucial to maintaining good delivery rates. Keep an eye on metrics such as bounce rate, complaint rate, and spam trap hits. Regularly use third-party tools to check if your email domain has been blacklisted. If it has, take steps to remedy the situation promptly.

Maintaining proper email list hygiene is another crucial strategy. Regularly clean your email lists by removing invalid addresses, unsubscribes, and non-engaged recipients. This not only reduces bounce rates but also increases the deliverability of your emails to active and engaged subscribers source.

Be sure to send targeted and relevant content. Segment your audience based on their interests and needs, and personalize your emails to provide value to your recipients. Avoid sending generic content to your entire list as it can lead to lower engagement and higher complaint rates.

Optimize your email sending frequency to maintain a good sender reputation. Sending too many emails can result in recipients reporting your messages as spam. Similarly, sending too few emails can cause your recipients to forget about you and mark your messages as spam when they do receive them. Analyze your metrics, test different sending frequencies, and find the optimal frequency that engages your subscribers without overwhelming them.

Remember to promptly handle unsubscribes and spam complaints. If someone unsubscribes from your list or reports your email as spam, remove them immediately. This not only demonstrates your respect for your subscribers' wishes but also prevents any further negative impact on your reputation.

In conclusion, always focus on providing value to your recipients. By combining these techniques, you can avoid blacklists, improve your sender reputation, and ultimately increase your email deliverability rates.

Dealing with Bounces and Unsubscribes

When it comes to optimizing email deliverability rates, dealing with bounces and unsubscribes is a critical aspect. It's essential to understand the difference between hard and soft bounces and take appropriate actions for each.

Soft bounces typically occur due to temporary issues, such as a full inbox or a server outage. In such cases, you can try resending the email after some time. However, it's important not to excessively resend and risk hurting your reputation with your audience and email service providers.

Hard bounces happen when there is a permanent issue, like an invalid email address. After a hard bounce, immediately remove the address from your email list and avoid sending to it again. Most email platforms automatically handle hard bounces, so you don't have to worry about them.

Managing unsubscribe requests is equally important for maintaining your email deliverability rates and adhering to email marketing best practices. Always include an easy-to-find unsubscribe link in your emails to allow recipients to opt out whenever they want. Also, ensure to process these requests quickly and honor them without fail.

Keeping an eye on your bounce rate is essential for evaluating the health of your email list. A high bounce rate may indicate that your email list contains many invalid addresses or that your content is not relevant to your audience. To improve your bounce rate, consider implementing email verification tools to weed out invalid addresses and segmenting your list to better target your recipients with tailored content.

Remember, maintaining a clean and engaged email list increases your chances of delivering your email successfully to the recipients' inboxes and ultimately improves your deliverability rates.

The role of ISPs and Email Service Providers

When optimizing email deliverability rates, it's vital to understand the role of Internet Service Providers (ISPs) and Email Service Providers (ESPs). Both types of providers play crucial roles in ensuring your email campaigns are successfully delivered to your recipients.

ISPs, such as Google and Yahoo, are responsible for connecting users to the internet and managing email traffic. They have systems in place to filter incoming emails and ensure only relevant and safe messages make it to their users' inboxes. As the gatekeepers of email deliverability, ISPs enforce strict rules to protect users from spam and malicious emails. They focus on factors like sender reputation, IP and domain reputation, and the quality of the email content. To maintain good inbox presence, be mindful of these factors and avoid practices that might hurt your reputation with ISPs.

On the other hand, ESPs, like Mailchimp and SendGrid, provide businesses with email marketing tools and services, helping them create, send, and track email campaigns. ESPs offer features such as email templates, automation, analytics, and list management. They also work closely with ISPs to ensure high deliverability rates, following industry best practices and providing technical support to their clients. To maximize your email deliverability, choose the right ESP with a strong track record of successful campaigns and deliverability rates.

Here are some key points to optimize email deliverability rates with ISPs and ESPs:

  • Authenticate your email sending domain, using SPF, DKIM, and DMARC records. This enhances sender credibility and helps ISPs recognize your emails as legitimate.

  • Maintain a clean and engaged mailing list by regularly validating email addresses and removing inactive subscribers.

  • Personalize your email content, using segmentation, and avoiding generic-sounding messages. This can reduce the risk of your emails being marked as spam by ISPs.

  • Test and analyze your email campaigns for performance, adjusting your strategies accordingly.

By understanding the roles of ISPs and ESPs and carefully considering their requirements, you can improve your email deliverability rates and ensure your messages reach their intended recipients. With a confident, knowledgeable, and clear approach, you can maximize the success of your email marketing campaigns.

Special Techniques and Tests for Improving Email Deliverability

As you work on optimizing your email deliverability rates, there are some special techniques and tests that can significantly enhance your efforts. One core strategy to improve email deliverability is A/B testing. This approach involves sending out two or more variations of your email content to different subscriber segments, then analyzing which version performs better. Be sure to test elements such as subject lines, email layouts, and call-to-action buttons to determine which resonate best with your audience.

Another critical technique is email segmentation. By dividing your email list into smaller, more targeted groups based on specific criteria such as demographics or user behavior, you can craft more personalized and engaging emails. This, in turn, can lead to higher open rates, better click-through rates, and ultimately improved deliverability.

If you're dealing with a new IP address or an IP with a poor reputation, consider IP warming. Gradually increasing the volume of emails sent from a new or under-utilized IP address can help establish its credibility. Start by sending low volumes of emails to the most engaged subscribers and then slowly introduce higher volume campaigns to more extensive segments.

In addition to these special techniques, it's essential to conduct email deliverability tests. These tests help identify potential issues in your email content, design, or sending infrastructure that might negatively impact your deliverability rates. Such tests usually involve sending test emails to various mailbox providers to check if the emails are landing in the inbox, spam, or promotional folders.

By implementing these techniques and regularly testing your campaigns, you can confidently navigate the complex landscape of email deliverability, ensuring your messages land in your recipients' inboxes.

The Future of Email Deliverability

As you venture into the future of email deliverability, one crucial factor to consider is the growth in email volume. With the increasing reliance on digital communication, the number of emails sent each day is expected to rise. To optimize your deliverability rates amid this surge, it's vital to focus on refining your email marketing strategy.

In the context of sending volume, striking the right balance is essential for achieving better deliverability rates. Sending too many emails may cause your recipients' inboxes to become cluttered, leading to lower open rates and potential spam complaints. On the other hand, sending too few emails can lead to lost opportunities and decreased subscriber engagement.

To stay ahead of the curve, consider fine-tuning your email marketing strategy by incorporating engaging content and personalization. Targeted emails based on your subscribers' preferences and interests are more likely to be opened and engaged with, improving your deliverability. Embracing innovations in automation and segmentation tools can also help you tailor your emails for various audiences, leading to better open rates and overall deliverability.

Incorporating analytics into your email deliverability optimization efforts is another crucial aspect. Analyzing your campaigns' performance, such as open rates, click-through rates, and conversion rates, can provide valuable insights. By using these insights, you can adapt your email marketing strategy to better target specific audience segments and apply tactics to keep your sender reputation high.

Ultimately, the future of email deliverability is about embracing a comprehensive approach to managing your email marketing strategy. Focusing on personalization, segmentation, and utilizing the right tools will allow you to remain agile and improve your deliverability rates as the digital world continues to evolve.

Frequently Asked Questions

How can sender reputation impact deliverability?

Sender reputation plays a significant role in your email deliverability. A high reputation indicates that you follow email marketing best practices, which can improve your chances of reaching the recipient's inbox. ISPs monitor sender reputation to filter out potential spam and deliver genuine emails. To maintain and improve your sender reputation, ensure you follow anti-spam laws, avoid sending unsolicited emails, and regularly remove inactive email addresses from your list.

What are the best practices for list management?

A well-managed email list can positively impact deliverability. Some best practices for list management include:

  • Building a permission-based email list: Always seek user consent before adding them to your list.

  • Using double opt-in: Encourage subscribers to confirm their email address via a verification link.

  • Regularly updating your list: Remove inactive subscribers, bounced email addresses, and those who unsubscribe.

Following these practices helps maintain a healthy email list and improves deliverability rates.

How does email content affect deliverability?

The content of your emails can significantly affect your deliverability rates. Certain words or phrases, such as "discount," "free," or "act now," can trigger spam filters, reducing the chances of your email reaching the intended recipient's inbox. For better deliverability, create engaging and informative content, avoiding spammy language and ensuring your subject lines accurately reflect the email's content.

Is domain authentication essential for better deliverability?

Domain authentication helps verify your email's legitimacy, which can improve deliverability rates. Authentication methods like SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance) assist ISPs in identifying genuine senders and filtering out potential spam. Implementing domain authentication demonstrates that your emails are trustworthy, increasing the likelihood of them reaching the recipient's inbox.

How do engagement rates impact overall deliverability?

High engagement rates can positively impact your email deliverability. ISPs take user engagement into account when determining the inbox placement of your emails. Metrics like open, click-through, and reply rates serve as indicators of subscriber interest and engagement. To improve engagement rates, ensure you send relevant, personalized content to your subscribers, segment your list based on user behavior, and utilize A/B testing to optimize email performance.

What is the role of a dedicated IP in email deliverability?

A dedicated IP can improve your email deliverability, as it segregates your emails from those sent by other senders. With a dedicated IP, you have full control over your sender reputation, and any potential negative effects from other senders' email practices are eliminated. However, it's essential to maintain a consistent sending volume and adhere to email marketing best practices to preserve a good reputation on your dedicated IP.

Footnotes

  1. Improve Your Email Deliverability and Sender Reputation Unit - Trailhead.

No-BS Facebook Ads & YouTube Ads Consultant

Paid traffic specialist. Marketing Mentor. Agency Owner. Traveller.

Originally from tiny (but beautiful) Slovenia, I currently live with my German wife and UK-born daughter on a Portuguese paradise island in the middle of the Atlantic ocean.

Here, I parent, ride my quadbike in the mountains, paddle my kayak in the ocean, study business & most importantly, use paid traffic to add $10k-$100k/month in sales for entrepreneurs like you.

Janez

No-BS Facebook Ads & YouTube Ads Consultant Paid traffic specialist. Marketing Mentor. Agency Owner. Traveller. Originally from tiny (but beautiful) Slovenia, I currently live with my German wife and UK-born daughter on a Portuguese paradise island in the middle of the Atlantic ocean. Here, I parent, ride my quadbike in the mountains, paddle my kayak in the ocean, study business & most importantly, use paid traffic to add $10k-$100k/month in sales for entrepreneurs like you.

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